BCareGrade™

Hillcrest Post Acute

Verified
Updated September 21, 2026
How We Score

Address

450 Hayes Lane, Petaluma, Sonoma County, CA 94952

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Care Type

Skilled Nursing Facility

Pricing

Varies by coverage

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Updated Sep 21, 2026

Community Data
Verified

Updated Sep 21, 2026

Data Completeness

90%

High Confidence

How much verified information we have on file. Separate from the SeniorTrust™ Score.

CMS Provider ID

555127

CMS Provider ID

555127

Licensed Beds

59 beds

Care Type

Skilled Nursing Facility

Payment Types

Medicare · Medi-Cal · Private Pay

Website (Verified)

hillcrestpostacute.com

SeniorTrust™ Score

82

Strong

Google Reviews

Google reviews not yet available

CMS Overall Rating

4 of 5 Stars

Medicare Care Compare ↗

Licensed Bed Capacity

59

Licensed Beds

CareGrade™

B

Strong

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Score Breakdown

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SeniorTrust™ Score

CareGrade™ Proprietary Metric · tap any category for full detail

82

Good

0100
Care Quality

Clinical outcomes, regulatory compliance, and health/safety inspection results.

8030%
Good
255075100
See how this is calculated
Staffing & Engagement

Staffing levels, staff consistency, engagement programs, and review-extracted workforce signals.

8020%
Good
255075100
See how this is calculated
Environment & Comfort

Physical environment, amenities, cleanliness, comfort, and lifestyle signals.

7615%
Solid
255075100
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Reputation & Reviews

Family satisfaction scores and publicly available review ratings across platforms.

7010%
Adequate
255075100
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Affordability / Value

Quality relative to price relative to local market. Value = quality-adjusted price competitiveness.

9010%
Outstanding
255075100
See how this is calculated
Transparency & Trust

Verified identifiers, published information, regulatory records, and policy disclosures.

10015%
Exceptional
255075100
See how this is calculated

Select any category to see full calculation sources and methodology

About

Hillcrest Post Acute is a skilled nursing facility in Petaluma, CA, providing 24-hour skilled nursing care with a commitment to compassion and quality. With a focus on tailored rehabilitation services, the facility aims to help residents decrease their length of stay and return to everyday life, all while ensuring a warm and welcoming environment.

CompareWHY™ Best For

Generated by CompareWHY™ based on category strengths.

Best Value for CostHighly Transparent

CMS Staffing Data

SNF ONLY
Verified Data

Source: CMS Care Compare (Skilled Nursing Facilities)

Data Updated Sep 2026

CMS Star Ratings

Raw CMS star values (1–5). Normalized score = stars × 20.

Overall CMS Rating
4
Normalized: 4 × 20= 80
Staffing Rating
4
Normalized: 4 × 20= 80
Health Inspection Rating
4
Normalized: 4 × 20= 80
Quality Measures Rating
4
Normalized: 4 × 20= 80
Hours per Resident per Day

The ▏ marker is the benchmark. Higher hours = more staff time per resident.

RN Hours per Resident
0.51hrs
Benchmark: 0.75 hrs · score: min(raw÷0.75×100, 100)67 — Below Benchmark
Total Nursing Hours
4.38hrs
Benchmark: 4 hrs · score: min(raw÷4×100, 100)100 — Meets Benchmark
Nurse Aide Hours
2.58hrs
Benchmark: 2.5 hrs · score: min(raw÷2.5×100, 100)100 — Meets Benchmark
Weekend RN Hours
0.46hrs
Benchmark: 0.55 hrs · score: min(raw÷0.55×100, 100)84 — Near Benchmark
Staff Turnover

Lower turnover = more consistent caregivers. Score inverts: 0% → 100, 60%+ → 0.

Total Nursing Turnover
25.9%
Benchmark: 60% · score: max(0, min(100,(1−raw÷60)×100))57 — Moderate
Administrators Left (period)0
Weekend Total Nurse Hrs/Resident/Day
4.02

View Full Staffing Report

Medicare Care Compare

CMS staffing data applies to Medicare/Medicaid-certified Skilled Nursing Facilities only.

Research This Community

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Community Content

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Pet Policy
Pet Policy Unknown

No pet policy information on file. Contact the community directly for details.

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Platform

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Data may include CMS data for skilled nursing facilities and California CDSS/CCLD licensing and inspection records. Sources vary by community.

California communities only

Contact Us

Families & General

concierge@icaregrade.com

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