CareGrade™ OriginalCareGrade™ is more than a directory — it's a complete decision platform built to help families navigate senior living with confidence. Every feature is designed around one principle: give families the trusted, transparent information they deserve.
Here's a complete guide to every tool and feature available on CareGrade™.
1. CareGrade™ Letter Grades
The signature feature. Every community receives a letter grade — A, B, C, or D — based on the SeniorTrust™ scoring model. This gives families an instant, at-a-glance trust indicator before they dive into the details.
Grades are not opinions. They are calculated from verifiable regulatory data, staffing reports, family reviews, and amenity transparency.
2. SeniorTrust™ Score Breakdown
Every community page includes a full score breakdown showing exactly how the grade was calculated. Six categories — Care Quality, Staffing & Engagement, Environment & Comfort, Reputation & Reviews, Value & Affordability, and Transparency & Trust — each receive a 0–100 score, weighted and combined into the final composite.
No black boxes. No hidden algorithms. Full transparency.
3. CompareWHY™ Comparison Tool
Place up to three communities side-by-side and CompareWHY™ explains exactly why one scores higher than another. It highlights grade differences, category-by-category breakdowns, best-for tags, and pricing transparency.
4. CareCircle™ Family Workspace
CareCircle™ is a collaborative workspace where family members can organize their senior living search together. Features include:
- Shared community lists — Save and organize communities the family is considering
- Decision boards — Mark communities as possibilities, love it, or not a fit
- Notes and reminders — Keep track of tour dates, questions, and follow-ups
- Priority tracking — Stay on top of next steps as a family
- Invite family members — Bring everyone into one shared space
CareCircle™ ensures no one is making this decision alone.
5. Regulatory Transparency Panels
Every community page includes direct links to the regulatory records that matter:
- CCLD inspection reports — California Department of Social Services facility inspections
- CMS staffing data — Federal nursing home staffing and quality measures
- Licensing status — Active, expired, or probationary licenses
- Deficiency histories — Type A and Type B citations, complaints, and enforcement actions
6. Pricing Intelligence
CareGrade™ tracks pricing data with confidence scores and source transparency. Each community's pricing display includes:
- Starting prices and ranges
- Pricing type (starting at, range, estimated, unavailable)
- Source type and verification status
- Last verified date
7. Amenity Tracking
Detailed amenity information including dining programs, outdoor spaces, fitness facilities, pet policies, and renovation status — each with verification dates and source links.
8. Family Review Analysis
Rather than displaying raw star ratings, CareGrade™ analyzes family review sentiment for signals about staffing, environment, and value — translating qualitative feedback into actionable scores.
9. CareGrade™ Intelligence Reports
For communities with full data coverage, CareGrade™ generates downloadable intelligence reports — comprehensive PDFs that compile every data point into a single, shareable document for family discussions.
10. Information Desk
An AI-powered guidance system that helps families navigate the platform, understand grading methodology, and find the resources they need — from licensing explanations to care type definitions.
Putting It All Together
CareGrade™ is not a referral site. It's not a marketing platform. It's a trust system — built to ensure that every family has access to the same objective, verifiable, transparent information when making one of life's most important decisions.
Every feature exists to serve one goal: helping you find the right community with clarity and confidence.